Frequently Asked Questions (FAQs)
General Questions
What is impact investing?
Impact investing means investing your money in projects or businesses that generate a measurable social or environmental benefit alongside financial returns. It’s a way to align your investments with your values and help create positive change.
How is impact investing different from traditional investing?
Traditional investing focuses mainly on financial returns. Impact investing balances financial gains with social and environmental goals. You not only earn money but also support causes like clean energy, women entrepreneurs, and sustainable agriculture.
Getting Started
How do I start investing on your platform?
Getting started is simple. Create an account, verify your identity, browse available projects, and select the ones you want to support. Choose your investment amount (starting from $100) and complete the payment. We guide you through every step.
Is there a minimum or maximum amount I can invest?
The minimum investment is $100 to keep it accessible. Maximum amounts depend on the project and regulatory limits, but you can invest in multiple projects to diversify.
Investments & Returns
What types of projects can I invest in?
Our projects include solar energy, agriculture, microfinance, healthcare, and women-led businesses—all carefully vetted for social impact and financial viability.
How does the repayment work?
Most loans have a term of 24 months with repayments and interest paid every six months. You can track repayment schedules and amounts through your dashboard.
What kind of returns can I expect?
Expected net returns typically range around 6-7% annually, depending on the project’s risk and location. Remember, social impact is also a key return.
Risks
Is investing with you safe?
All investments carry risks. We mitigate this by partnering only with trusted local financial institutions and applying rigorous credit assessments. However, there’s still a chance of delayed repayments or defaults.
What happens if a borrower defaults?
If a borrower is unable to repay, we work with the financial institution to recover funds. Depending on the situation, you might face partial loss, but we aim to minimize this risk through diversified portfolios.
Platform Features
What is Auto-Invest?
Auto-Invest lets you set preferences for your investments, and your funds are automatically allocated to projects that match your criteria. It’s a hassle-free way to maximize impact and returns.
Can I withdraw my investment early?
Withdrawals depend on the specific terms of each investment. Some funds allow early withdrawal with notice, while others require full loan terms to be completed. Check project details before investing.
Fees & Charges
Are there any fees for investors?
We charge no management fees on your investment principal. Our operating costs are covered by a small fee built into borrower interest rates—never deducted from your returns.
Social and Environmental Impact
How is impact measured?
We track metrics like jobs created, carbon emissions reduced, and improvements in community wellbeing. You receive regular impact reports so you can see the difference your investment makes.
Legal & Regulatory
Is your platform regulated?
Yes, we operate under EU and African financial regulations, ensuring compliance, transparency, and security for all investors.
How do you protect my data?
Your privacy is paramount. We use encryption and comply with GDPR and other laws to keep your personal and financial data safe.
Customer Support
Who can I contact if I need help?
Our support team is available via email, phone, and live chat during business hours. Visit the Contact page for details.
Miscellaneous
Can I invest if I’m not based in Africa?
Yes! We welcome global investors who want to make an impact in African economies.
How do I stay updated on my investments?
Your dashboard provides real-time updates on repayments, portfolio performance, and social impact. We also send quarterly newsletters.
Absolutely! We value community input. Reach out anytime to share your ideas or request new project types
Your dashboard provides real-time updates on repayments, portfolio performance, and social impact. We also send quarterly newsletters.